Our details

For the purpose of the Data Protection Act 1998 (the "Act"), the data controller is Durahaus

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it.

Information you give to us

This is information about you that you give us:

• By filling in forms on our site;
• By corresponding with us by phone, e-mail or otherwise;
• When you report a problem with our site.

The information you give us may include your name, address, e-mail address, social media usernames, phone number, occupation and employer.

Information we collect about you

With regard to each of your visits to our site we will automatically collect the following information:

• Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, browser plug-in types and versions, operating system and platform; and
• Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from.

Uses made of the information

We use information held about you in the following ways:

Information you give to us

We will use this information:

• To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
• To notify you about changes to our service; and
• To ensure that content from our site is presented in the most effective manner for you and for your computer.

Information we collect about you.

We will use this information:

• To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• To improve our site to ensure that content is presented in the most effective manner for you and for your computer;
• To allow you to participate in interactive features of our site, if applicable and when you choose to do so;
• As part of our efforts to keep our site safe and secure;
• To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

PERSONAL DATA

Personal data and information you provide us with shall be kept confidential at all times. We shall only use this information to deliver our services and manage our relationship with you. We shall never sell or rent your or your members/users information to a third party.

We only store and process personal data on secure servers located in the UK. We restrict the number of people in our organisation with access to your personal data and ensure that they are managed according to strict policies and procedures.

We reserve the right to disclose personal data to the appropriate regulatory or legal authorities if required to do so.

COOKIES POLICY

This site uses cookies — small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics.

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As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser.  I suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

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